Shipping
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Orders are normally processed for
shipment within 24-48 hours
of receipt (for in stock items). Delivery time from Maryland to your address is usually within
2-7 days of shipment (depending upon your location). Some
items may be shipped after the 48 hour period. You will be notified
by email of any extended delay in
shipment. Items that are out of stock or on backorder will be
shipped as soon as our stock is replenished.
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Normal delivery is via UPS ground or USPS Priority
Mail (See ALL RATES BELOW).
Additional services such as Next Day Air, 2nd Day Air etc. are
available (Please call
1-888-284-8565 for Next Day, 2nd Day rates). Local delivery of large
orders within the Baltimore-Washington
metropolitan region is also available by courier. We do not
ship most items over 2 lbs. to P.O. Boxes. Shipping charges to AK, HI,
PR &
APO (Military) addresses may be higher. We will send you an e-mail for your approval of
any additional charge. Please provide correct shipping
addresses. We will not be responsible for packages that are
undeliverable and/or returned
to us due to incorrect addresses or refusal of delivery by recipient.
You
will incur a second shipping charge
for any re-shipment of a returned package that was due to the
recipient refusing delivery or due to an incorrect
address on the original order form. You will also be charged the fee the
shipper charges us for the return. If there are
any special instructions for shipping your order, place them in the
"Gift Card/Special Instructions" yellow box on the order
page.
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International Customers: Place your
order online as usual. If your Country is not listed in the
drop down box, enter
your Country's name in the address space and leave the
Country space set to US. If you do not have a zip code,
enter 11111 in the zip code box. The shipping cost will be adjusted for
your country and you will be sent an e-mail for approval of the
adjusted order total. All orders are
shipped via USPS First Class Mail or International Priority Mail. Insurance is
recommended but optional and to be paid for by the buyer. We will
not be responsible for lost or damaged packages without insurance. Please be aware that your order may be
subject to duty fees and other taxes in your country. You are
responsible for any taxes, customs or duty fees imposed by your
country. Contact
your local customs office for information on those fees.
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Regular shipping & handling rates
are as follows:
(Rates are for U.S. orders only)
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Cost of items |
Shipping & Handling Rate |
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$0.00 to $15.00
$15.01 to $30.00
$30.01 to $45.00
$45.01 to $60.00
$60.01 to $75.00
$75.01 to $100.00
$100.01 to $150.00
$150.01 to $200.00
$200.01 to $300.00
$300.01 to $400.00
over $400.00 |
$5.95
$7.95
$8.95
$9.95
$10.95
$12.95
$14.95
$16.95
$19.95
$22.95
$24.95 |
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| Note:
Heavyweight items and orders of multiple gift
packages may incur an additional
shipping charge. We will send you an e-mail for your approval of
any additional charge.
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| APO, AK, HI & PR addresses may
incur a higher shipping charge. We will send you an e-mail for
your approval of any additional charge.
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| Multiple gift package orders for local
(Baltimore/Washington metro region) delivery please call our toll-free
number (1-888-284-8565) for delivery/shipping information.
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Returns
| We are committed to 100% customer
satisfaction. If you are not happy with any product* you can return it
in new unused condition via carrier within 30 days of original purchase for a refund or
exchange. *Opened food or cosmetic products are non-returnable,
but we will accept all unopened food or cosmetic products.
NOTE: Shipping charges, including return shipping fees, are not refundable. Send returns
to: Maryland Delivered, 2301 Sykesville Road, Westminster, MD 21157. |
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Volume/Custom/Special
Orders
| All volume, custom or special orders are accepted
subject to the following conditions. The order must be paid in
full at the time of ordering with credit card or check. Any order paid for by
check will not be processed until the check
has cleared. Should you decide to cancel the order, you
must cancel within 24 hours of the placement of the order. If
the order is not cancelled within 24 hours from the time the order
is placed, the order cannot be cancelled and you are responsible for
the total cost of the order.
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| Wholesale - We do not sell wholesale.
Discounts may be available on large and/or corporate orders. Call
1-888-282-8565 for more information. |
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Availability/Pricing
| All items are offered based on availability.
Substitutions of equal or greater value may be made in any gift
package, gift basket, gift box, or product collection. Prices are subject to change without notice. If
an item ordered is out of stock, you will be notified by email. |
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Tax
| 6% sales tax will be added to all orders shipped/delivered to a Maryland address. |
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Payment Options
| We accept Visa, MasterCard, American Express,
personal or business check, or money order. If you would like
to pay by check or money order you can print an order
form here and mail to the address shown on the form. Checks are made payable
to Maryland Delivered. Returned checks are subject to a $35.00
returned check fee and orders paid by check will not be shipped until
the check clears. |
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Online Security
| Your privacy is assured by the use of industry
standard secure servers. Once you begin the ordering process
your browser will switch to a secure mode. We want you to feel
confident knowing that ordering online from us is safe and
secure.
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| If you prefer not to order on line, print an order
form here or e-mail us or
call us toll-free at 1-888-284-8565. Include your telephone
number in the e-mail and we will contact you for the credit card
information. DO NOT include your credit card
information with any e-mail order. |
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Privacy Policy
| Maryland Delivered knows your privacy is very
important. We will NEVER sell or share your personal
information or e-mail with any other company.
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| When you place an order, the information we require
on the order form is similar to what you would provide if you were
ordering over the telephone or from a catalog. We ask
for your e-mail address at the time of ordering to send you
information about your order (such as confirmation). If we
need to contact you about your order, it will be done by email. |
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Vendors/New
Products
| Do you have a Maryland made product you'd like us
to try? Please send samples, wholesale pricing and your
company information to:
Maryland Delivered, 2301 Sykesville Rd., Westminster MD 21157.
We will consider your products for inclusion/sale on our website
and in our retail shop. |
By placing an order with Maryland
Delivered you have agreed to all of the above policies and are subject
to all the terms and conditions stated herein.
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